Terms & Conditions

These terms and conditions govern your use of the Ellis & Lane website and the purchase of products from us. By placing an order, you agree to be bound by these terms.

1. About Us

Ellis & Lane is an online retailer offering thoughtfully designed dog essentials.

2. Products

We aim to ensure all product descriptions, images and pricing are accurate. However, slight variations may occur.

3. Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

4. Pricing

All prices are listed in GBP (£) and include VAT where applicable.

5. Delivery

Delivery times are estimates and may vary. Full delivery details can be found on our Delivery & Returns page.

6. Returns

We accept returns within 7 days of delivery, provided items are unused and in original condition. Please refer to our Delivery & Returns page for full details.

7. Liability

Ellis & Lane shall not be liable for any indirect or consequential loss arising from the use of our products.

8. Governing Law

These terms are governed by the laws of England and Wales.